Shipping policy

Shipping Policy for Smart Runner

At Smart Runner, we aim to deliver your orders quickly and efficiently. Here’s everything you need to know about our shipping process:

Processing Time
All orders are processed within 1-2 business days. Please note that processing times may vary during peak seasons, but we will always strive to get your order ready as quickly as possible.

Shipping Time
Once your order has been processed, the estimated shipping time is between 7-12 days. We strive to ensure your order reaches you in the shortest time possible, but please be aware that delivery may be affected by factors such as location and external conditions.

Shipping Charges
We offer standard shipping at a rate of £4.99 for all orders. This flat rate applies to all regions we ship to.

Order Tracking
Once your order is shipped, you will receive a tracking number via email to keep you updated on the status of your delivery.

International Shipping
At the moment, we only offer shipping within the UK. We are working on expanding our shipping options and will notify our customers when international shipping becomes available.

Delivery Issues
If you experience any issues with your delivery, please reach out to our customer support team at smartrunnershop@gmail.com. We will do our best to resolve the issue as quickly as possible.

Thank you for choosing Smart Runner!